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posted by NCommander on Wednesday April 02 2014, @07:35AM   Printer-friendly
from the understanding-the-community dept.
We've gotten some incredible feedback regards to the moderation system and the karma system, and trust me, its not going into /dev/null; I'll have a writeup done by the weekend. However, I've noticed something today that made me sit back, and think for awhile. Our community is healthy and vibrant, and we're far more cohesive as a group than we ever were on the other site. Furthermore, our users are significantly more active here than the other site. Almost all of us are from the other site, but there's a huge difference between us and them.

I can sum up the difference in four words: We ARE a community.

While many of us decried the other site calling us an audience, I'm not sure I can say I was a part of the Slashdot community. I read articles, and comments, but I hadn't moderated (or even logged in) on the other site for years. This wasn't always true; I'm UID 700139 on the other site (registered sometime in 2003), and I was fairly active until 2009. Then I stopped. I didn't even post on the Audience Responses post. I've talked to others on IRC, and it turns out I'm not alone; a LOT of people who are active here were permanent lurkers on the other site.

I need to understand why to keep us a community, and to prevent us from just becoming a passive audience. If you're going to post on any story, let it be this one, and tell me your story. We need to know.For this request to make sense, I need to make a distinction between not commenting, and lurking. Lurking is people who have user accounts, but don't sign in, never moderate and never post, even on topics that interest them. They are someone who is completely passive on the other site. Its fine that people comment on every single article; even at my most active on the other site, I posted at best one a month. A lot of people just like to read the comments, and perhaps moderate.

There is nothing wrong with that; those people are still part of the community even if they don't speak often. We've had two stories yesterday that broke 100 comments: Moderation: Discussing !(post^moderate) and OK Cupid Protests Against Mozilla CEO. Looking back at the history, nearly every single article we've run discussing the site broke the hundred comment mark. This is incredible because as of writing, we only have 4007 user accounts total, and slashcode reports seeing 54,620 unique IPIDs* for yesterday.

By chance, Slashdot ran the same article at roughly the same time as we did: OKCupid Warns Off Mozilla Firefox Users Over Gay Rights. This is what made me sit up and take notice. Slashdot does not post their stats publicly, but when DICE acquired Freenet, they posted some rough numbers in the official press release. From that article:

Slashdot, a user-generated news, analysis, peer question and professional insight community. Tech professionals moderate the site which averages more than 5,300 comments daily and 3.7 million unique visitors each month.

As I said before, we don't have a really good idea on the number of unique IPIDs visiting the site, but we do have solid numbers for our daily comment counts. Here's the graph as generated by slashcode for a biweekly period:

Biweekly Comment Count Graph

(due to a quirk in slashcode, the graphs don't update until 48 hours later; our comment count for 04/01 was 712 comments total).

Taking in account averages, we're roughly getting a little less than 10% of Slashdot's comment counts, with a considerably smaller user base. As I said, the OkCupid story made me take notice. Here's the comment counts at various scores between the two sites

         | SoylentNews | Slashdot.org |
---------------------------------------
Score -1 |         130 |         1017 |
Score  0 |         130 |         1005 |
Score  1 |         109 |          696 |
Score  2 |          74 |          586 |
Score  3 |          12 |           96 |
Score  4 |           4 |           64 |
Score  5 |           1 |           46 |
---------------------------------------
Furthermore, I took a look at UIDs on the other site, the vast majority of comments came from 6/7 digit UID posters. Looking at CmdrTaco's Retirement Post as well as posts detailing the history of the other site most of the low UIDs are still around, and are simply in perma-lurk mode.

Here's the rub. If Slashdot is really getting 3.7 million unique visitors per month, and there most popular articles only get to 1000-2000 comments (Taco's retirement, and the Audience Responses post both reached 2k), then Slashdot's readership is passive. Like, insanely passive. Let's assume that the average poster posts 5 comments a month (which is an extremely conservative estimate in my opinion). then out of those 3.7M unique visitors, only one person out of a thousand (1060 to be specific) is posting a comment. That's a horrendous ratio, especially for a site that allows anonymous postings.

I don't think this is inherent to the site itself; if we are getting 100-250k unique users (and I don't think its anywhere close to that high), then our numbers are still drastically better than Slashdot's. I suspect for every 100 users, one is posting, and if not, they're at least moderating or using the site. On average, we float 200-300 logged in users at a time, spiking up to 800-1000 in the evenings. On April 1st, we saw 3842 unique users logged in every day (out of 4007!).

I don't want this site to become a passive audience, I want people to be involved, and active in the site. This doesn't mean posting, but moderating, or at the very least, browsing while logged in. I suspect the vast majority of us were in the perma-lurk mode on the other site before coming here, and I want to know why. Tell me your stories so we can be a community, and not just a website with an audience. Let me hear them loud and clear, and tell me if I'm wrong; let me know if you were one of the most active posters on the other site, and if so, what sense of community did you feel over there.

* - due to the way we use varnish for ACs, the number of unqiue IPID per day is likely far higher it is in actuality. Due to our setup, the backend only sees one AC every five minutes + all logged in users.

 
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  • (Score: 2) by TheloniousToady on Wednesday April 02 2014, @08:22AM

    by TheloniousToady (820) on Wednesday April 02 2014, @08:22AM (#24745)

    Here's a really simple solution: just show something like "Your post hasn't really disappeared. See here [link to another page] for details." Then, have a static page with a full explanation, as well as some encouraging words about why you should create an account. (Most folks resist creating accounts unless they find some real advantage in it that makes it worth their time and trouble.)

    Starting Score:    1  point
    Karma-Bonus Modifier   +1  

    Total Score:   2  
  • (Score: 2, Interesting) by len_harms on Wednesday April 02 2014, @08:37AM

    by len_harms (1904) on Wednesday April 02 2014, @08:37AM (#24758) Journal

    I stopped posting using my account a long time ago. As the responses became rather derogatory if you got some detail wrong. It was quite annoying. With huge spirals of why that detail was so wrong. Usually ignoring my original point. So I started posting AC as I just wanted to vent and did not care if anyone responded.

    Some people used the site to get their OCD on. I got tired of being part of that. https://xkcd.com/386/ [xkcd.com]

    Some people were using it to show off how politically connected and up to date they were. Yawn. These discussions usually ended up with particular views modded up and the interesting ones modded down. It is clear someone is 'managing' their image here. Another thing we should keep an eye out for here. As I detest being manipulated.

    I still post on the other site too. As there are good discussions there. But many times they are just hate fests of pedantic where only youtube comments are worse.

    • (Score: 0, Troll) by Grishnakh on Wednesday April 02 2014, @09:21AM

      by Grishnakh (2831) on Wednesday April 02 2014, @09:21AM (#24801)

      As the responses became rather derogatory if you got some detail wrong. It was quite annoying. With huge spirals of why that detail was so wrong.

      I hate to break it to you, but this kind of thing is absolutely unavoidable on an internet site populated by techies. That's just the kind of personality many of them have. If you want to avoid that, you should go to Reddit, and only go to subreddits dealing with totally non-tech stuff, like maybe women's issues or something like that (I'm not saying there's anything wrong with a women's issues subreddit, I only say that because off the top of my head it's one place I can think of where you probably won't find any perfectionist geeks with poor social skills.) Of course, the discussion there might not be very interesting to you, but hey, you can't have everything.

      The only reason you're not seeing as much of it here is because the site is still quite small.

      • (Score: 1) by len_harms on Wednesday April 02 2014, @09:47AM

        by len_harms (1904) on Wednesday April 02 2014, @09:47AM (#24844) Journal

        The only reason you're not seeing as much of it here is because the site is still quite small.

        I understand that. However, this happens everywhere and just going to another site does not stop it. Even women's issues you probably would find the nit-picker. People just do it on the internet. There was a small meme going around calling it tool-shedding. As they know something about paint they decide the whole project is wrong.

        About the only place I do not get this sort of thing is on facebook. As they know I will be merciless with them :)

        If you want to avoid that, you should go to Reddit
        I think I will give that a skip :)

        • (Score: 1) by Grishnakh on Wednesday April 02 2014, @11:37AM

          by Grishnakh (2831) on Wednesday April 02 2014, @11:37AM (#24981)

          However, this happens everywhere and just going to another site does not stop it. Even women's issues you probably would find the nit-picker.

          I never said you'd be totally free of pedantry and nit-picking anywhere, but in a women's issues forum, you're far, far less likely to find it, I think, than in a tech forum populated by geeks. One occasional annoying person is not likely to drive you away the way a large population of them will.

          As for Facebook, the reason you don't see it there is because no one ever talks about things of substance there. They just post pictures of their latest meal, their pets, their baby's turds, and other mindless drivel.