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Dev.SN ♥ developers

posted by LaminatorX on Wednesday February 19 2014, @10:30PM   Printer-friendly
from the you-must-be-new-here dept.

Walzmyn writes:

"The company I work for is not a tech company. We are, however, a multi-national, multi-billion dollar company that claims to be the largest of our kind in three industries (and second largest in a 4th). And yet, our company network sucks. There is a mishmash of Citrix and SAP, multiple web-portals, and none of them work with each other. The several thousand non-technical people that work for this company are routinely asked to interface with this system and end up spending time with the helpdesk or with a supervisor looking over the shoulder for something that was supposed to be private.

I've heard of similar situations with other companies, so I wanted to ask the folks that live and breathe the tech sector this: Why can't a company this size get something so fundamental done right? Why can't they at least hire a third party to do it right for them?"

 
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  • (Score: 3, Insightful) by _0111000001100100 on Wednesday February 19 2014, @11:57PM

    by _0111000001100100 (955) on Wednesday February 19 2014, @11:57PM (#3146) Journal

    I feel like there are a lot of typical reasons for this:

    They don't see or experience a problem.
    Non tech oriented workers who don't understand what they are doing. (No end user training)
    End users not following best practices and defined processes. (Being lazy and making one guy do all the work)
    Fear of change.
    Fear or misunderstandings of technology at the C level. ("Uhhh computers are bad mmmk")
    Not the right software for you needs, maybe needs customization.
    "How many zeroes to fully integrate my systems? That's going to take to long!"
    They haven't had the right person come in and sell them a nice jucy T-bone steak with out havng to sticking their head up the bulls ass. (You know, finding that good ol' boy)
    Your in house team knows what's best for the company and decides to reinvent the wheel.

    The list could go on I'm sure. I say you could find the guy with the decision making power, become his friend and sell him on your utopian vision.

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