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Why Can't Non-Tech Companies Do Tech Well?

posted by LaminatorX on Wednesday February 19 2014, @10:30PM   Printer-friendly
from the you-must-be-new-here dept.

Walzmyn writes:

"The company I work for is not a tech company. We are, however, a multi-national, multi-billion dollar company that claims to be the largest of our kind in three industries (and second largest in a 4th). And yet, our company network sucks. There is a mishmash of Citrix and SAP, multiple web-portals, and none of them work with each other. The several thousand non-technical people that work for this company are routinely asked to interface with this system and end up spending time with the helpdesk or with a supervisor looking over the shoulder for something that was supposed to be private.

I've heard of similar situations with other companies, so I wanted to ask the folks that live and breathe the tech sector this: Why can't a company this size get something so fundamental done right? Why can't they at least hire a third party to do it right for them?"

 
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  • (Score: 0) by Anonymous Coward on Thursday February 20 2014, @04:05PM

    by Anonymous Coward on Thursday February 20 2014, @04:05PM (#3666)

    Exactly. The truth is sometimes an organization has an IT department because they have to, not because it gives them a competitive advantage. If they didn't have an IT department, they wouldn't go very far. As long as the side of the company that actually makes money is executing, they aren't going to really notice until dysfunction is costing them business.