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Dev.SN ♥ developers

posted by LaminatorX on Wednesday February 19 2014, @10:30PM   Printer-friendly
from the you-must-be-new-here dept.

Walzmyn writes:

"The company I work for is not a tech company. We are, however, a multi-national, multi-billion dollar company that claims to be the largest of our kind in three industries (and second largest in a 4th). And yet, our company network sucks. There is a mishmash of Citrix and SAP, multiple web-portals, and none of them work with each other. The several thousand non-technical people that work for this company are routinely asked to interface with this system and end up spending time with the helpdesk or with a supervisor looking over the shoulder for something that was supposed to be private.

I've heard of similar situations with other companies, so I wanted to ask the folks that live and breathe the tech sector this: Why can't a company this size get something so fundamental done right? Why can't they at least hire a third party to do it right for them?"

 
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  • (Score: 2) by jcd on Thursday February 20 2014, @07:27PM

    by jcd (883) on Thursday February 20 2014, @07:27PM (#3868)

    ...at least in the education industry. Almost all of the other things on here are true too: tech is seen as a drain, bad management, politics and licensing &c. But the worst of what I've seen comes together over time as users need more functionality. "Oh, I need $application to do $task." District slaps it on there, and it sorta works well enough to get the job done. Worry about integration if a large number of people start using it. But then when it gets to that point, integration of $application is extremely difficult, expensive, time consuming, or otherwise undesireable, and that's how we end up with ten logins for eight products for one bloody job.

    Don't get me wrong, I'm not blaming IT. I guess the blame lies on the people who don't foresee the needs of the network well enough and end up rushing to add things rather than reasoning out the best way to go about it.

    --
    "What good's an honest soldier if he can be ordered to behave like a terrorist?"
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