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Sprint: Purchase of T-Mobile Promotes Competition

posted by LaminatorX on Tuesday March 11 2014, @03:07PM   Printer-friendly
from the Opposite-Day dept.

youngatheart writes:

"When does merging two companies make for more marketplace competition? When they aren't big enough to compete with the other giants in the industry. At least that's the logic behind the argument that Sprint should be allowed to acquire T-Mobile. I'm wondering what this means for MetroPCS users like me now that we're T-Mobile users by the previous merger."

 
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  • (Score: 2, Interesting) by hybristic on Tuesday March 11 2014, @03:19PM

    by hybristic (10) on Tuesday March 11 2014, @03:19PM (#14783)

    I love Sprint. I have heard mixed reviews on them, but in terms of customer service I have never had an issue with them. When I was between jobs, I wouldn't even get a late notice + charge for 15 days after my bill was due. They let me go 3 months before threatening to shut off my service, and when I called they told me if I made a minimum payment of X they would keep my services on, and that they would change my date of payment to whatever lined up best with my pay periods. I have never had a company do this for me. Now the trade of is spotty as fuck service, and practically non-existent 4G. One thing I actually liked about T-Mobile was that service was pretty wide, but speeds would just crap out. I also like their pay as you go option now, but Sprint has offered a similar plan so all things are pretty equal. I am excited to see where this goes. If it increases the service areas of Sprint I am all for it. I have had nothing but negative experiences with AT&T and Verizon, although their services are clearly better.

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  • (Score: 1) by Reziac on Tuesday March 11 2014, @10:23PM

    by Reziac (2489) on Tuesday March 11 2014, @10:23PM (#14990) Homepage

    I had T-Mobile for a while. All I can say to a buyout is good riddance. Customer service isn't, and they don't tell you up front that they DO throttle lower-cost accounts -- those accounts will get poor or no connection in the same place that more-expensive plans get five bars. Voice of experience.

    • (Score: 1) by hybristic on Wednesday March 12 2014, @02:35AM

      by hybristic (10) on Wednesday March 12 2014, @02:35AM (#15062)

      Yeah I am hoping that if this goes through, Sprint keep on the track that it is now. It would be nice to have the infrastructure but with the quality service that I have gotten from Sprint. I just hope that they won't cut corners with the influx of new customers. Their customer service is what has kept me loyal, if they just bring on a whole bunch of people to handle the new load and sacrifice the quality, I would absolutely consider switching services.